- Social Media
- Active Citizenship
- Good Giving
- Corporate Responsibility
- Be Fearless
Social media management dashboard HootSuite launched a dramatic overhaul to its analytics dashboard earlier this week, giving marketers and community managers more powerful reporting tools. We spent some time with the new dashboard, and it's pretty...
Let your website visitors know of your Twitter profile with a "Follow us on Twitter" button, or embed a widget on your site that will update with your latest Tweets). This will keep your visitors engaged with your business by seeing the latest news.
Listening is the first step in social media. You have to listen to what others are saying about you before you jump into the fire. Listening will tell you what people are saying, and where they are saying it, so you know where to get started. Many...
One of the most demanded features for Twitter has been the ability to create groups, allowing members to focus on different sets of people they’re following. For example, you could create groups for all of your fantasy league friends, colleagues at...
by Beth Kanter
When Beth Kanter teaches workshops, she starts with a pop quiz to get a sense of who is in the room and what they know. A year ago, when she asked "Twitter?" no one would raise their hand. Last March, after SWSX, maybe 1/5 of the room would raise...
by John Haydon
This is a video on how to use Hootsuite to manage Twitter and Facebook by @johnhaydon